Ordering, Shipping and Returns

Sales: Subject to availability we can deliver any item in Malta, the UK, Europe and Internationally. Unless otherwise stated, prices quoted are inclusive of 18% VAT and exclude shipping expenses. Near the price there are the packaging and shipping costs within Europe. For other shipping options please contact us. For non-EU deliveries the 18% VAT will be deducted.

Payment & Delivery options - Europe and Worldwide. We deliver to most countries with the main exceptions being mostly central and south African nations. Should you need a delivery quote for any of our works kindly contact us and we will get the best possible quote for your persual. We accept bank transfers or paypal payments in favour of Renaissance Arts Company Limited

Within the Malta - See before you buy option: We do understand that sometimes you might prefer to see an item physically before deciding to whether to purchase or not. In such cases we can arrange to meet you at a convenient time and place to view any item you might be interested in, without any purchasing or other obligations. Should you be interested in keeping the item, we would accept 'cash on delivery' . For this service please contact us by e-mail or phone number +356 21 632623

IMPORTANT NOTES:

Note1: Before sending any form of payment please drop us an email to check item availability, especially if some time has lapsed from your previous enquiry. Should we have it in stock we would keep it reserved for you for a certain amount of time pending payment reciept or your purchase confirmation.

Note2: All Malta deliveries are free of charge (unless otherwise stated). For overseas deliveries please email us so you can check about the costs and delivery options. We do our very best to obtain the best available prices for your delivery.

Returns - If for any reason you are not satisfied with any of our delivered items, please contact us as soon as possible but not later than 2 weeks from delivery. Provided that the good is returned undamaged and in the original packaging, we would refund you fully the article however please note that we are unable to refund you the original and return shipping costs.

Our Registered Office details are as as follows:

Renaissance Arts Company Limited, 3, Triq il-Hut, M'Scala  MSK 3503, Malta, Europe
 
Tel:  +356 21 632623 Fax: +356 21 632623             E-mail:  info@artisanworks.info

Contact : Neville Cassar

VAT Registration Number: MT16751619

Partner Websites: ArtisanWorks.Info ChessWorks.Info ArtisanBarrels.Eu OakBarrels.Info RenaissanceGifts.Co.Uk MaltaWebShop.Com